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BrightSign isn't booting up properly / Err light is on or flashing
(HD110, HD210, HD410, HD810, and HD1010 only)
1 Try starting BrightSign without a flash card inserted.
2 Try reinstalling the firmware.
NOTE:
If the error LED is flashing, please record how many times it flashes before pausing, and
contact BrightSign Customer Support.
CF card is not recognized by BrightSign (HD2000 only)
If BrightSign doesn’t see any content on your CF card, that card may not be compatible with
BrightSign or there might be a bent pin in the CF card slot.
1 Check the CF slot for a bent pin.
2 Reformat your CF card in FAT32 format.
3 Try a different brand and/or size card.
USB keyboard is not responding
BrightSign works with many brands of USB keyboards.
1 Disconnect the keyboard from BrightSign and reconnect it.
2 Connect your keyboard to BrightSign using a USB hub.
3 Try a different USB keyboard.
Elo touch screen coordinates aren’t working properly
If the Elo coordinates appear to be reversed or flipped when using AUTOPLAY.CSV, try this:
1 Open AUTOPLAY.CSV and add the FLIPELO keyword to the top of the interactive playlist.
2 Copy the updated AUTOPLAY.CSV to your SD card.
3 Insert the SD card into your BrightSign and add power.
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