BrightSign Roku Compact Guía de usuario descargar pdf (Pagina 81)

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5 Download and install the latest BrightSign software. If you’re already using the latest

software, reinstall the software (see Step 2: Get the latest BrightSign software for details).

6 Try using a different brand and/or size SD card.

7 Re-create content with different software, if possible.

Video output is red, green, or distorted

Red or distorted video output can occur if you’re using a VGA display and Brightsign is set to a

non-VGA resolution. The HD2000, for example, defaults to 720p output (component or HDMI)

from the factory, which causes red output when a VGA display is attached to an HD2000. On

other BrightSign models, you may see distortion or green output when using the default video

setting with a VGA display. Therefore, you must set the BrightSign video output to 1024x768 or

1360x768; the HD2000 also supports 1280x768. For playlists (AUTOPLAY.BSP) and interactive

playlists (AUTOPLAY.CSV), add the following line to correct the video output:

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HD2000:

VIDEOMODE 1024x768x60p

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HD110, HD210, HD410, HD810, and HD1010:

VIDEOMODE 1024x768x75p

No audio during playback

BrightSign defaults to analog audio. On the HD2000, Audio 1 is the default analog port.

1 Make sure your audio cable is firmly connected to the analog output on your BrightSign.

2 On the HD2000, try each of the analog outputs.

3 Check the volume on your powered speakers / AV receiver.

4 Make sure the AV receiver is set to the correct input.

5 Make sure your video isn't using PCM Audio (unless you're using the HD2000).

6 If you’re using AC3 audio, make sure the audio is passed through over HDMI. AC3 audio is

not decoded (unless you're using the HD2000).

7 If you set the volume or audio output in your playlist, double-check the settings you used.

For audio output, 0=Analog, 1=USB, and 2=Optical/HDMI.

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BrightSign Roku Compact Guía de usuario Pagina 81